PRIVACY STATEMENT
Collecting and Using Personal Information
Welcome to the EXPRESS FAMILY OF COMPANIES (“EXPRESS”) website. We appreciate your interest in us. When you visit our website or communicate with us through our website, we may collect personal information that you voluntarily provide to us. Any personal information collected will be used for the purposes described in this Privacy Statement and for the purpose for which it was provided.
EXPRESS does not sell or rent personal information to third parties or affiliates for marketing or promotional purposes.
We may disclose certain personal information to trusted service providers solely when necessary for them to perform services on our behalf, or when disclosure is required by applicable law. Service providers are permitted to use the information only as necessary to perform services for EXPRESS and are required to appropriately protect that information.
SMS and Mobile Information Exception: The sharing permissions described above do not apply to text messaging originator opt-in data and consent. Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and SMS consent will not be shared with third parties or affiliates, even if the consumer provides consent to share other personal information.
Your E-Mail
We welcome your comments or questions about our website and have provided e-mail boxes for that purpose. We may post your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns.
Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided at various locations on our site.
There are some locations on EXPRESS website where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.
Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
Other Information; “Cookies” and “Tags”
You should also be aware that when you visit our website, we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide at our website.
Like most commercial website owners, we may use what is known as “cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address.
We may also use what is known as “client-side page tagging”, which uses code on each page to write certain information about the page and the visitor to a log when a page is rendered by your web browser. This technique is also commonly used on commercial website. “Tagging” does result in a JavaScript program running on your computer, but it is limited to providing information about the page that you are requesting and the configuration of your browser. It will not read any of your data files, or execute any additional programs. It does not extract any personal information about you, such as your name or address. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using all of our website’s functions.
How We Use Your Information
We use the information we collect for the following purposes:
- To Communicate with You: We use your contact information to respond to your inquiries, provide legal services, send administrative information, and keep you informed about your case or our services.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
Consent to Receive Text Messages
Providing consent to receive text messages from Express Logistics LLC is voluntary and is not a condition of purchasing goods or services.
By providing your mobile phone number and opting in, you can receive SMS text messages from Express Logistics LLC related to our logistics services, shipment communications, customer service, account communications, and other business-related communications.
Message frequency may vary. Message and data rates may apply.
Reply STOP at any time to opt out of receiving text messages. Reply HELP for assistance.
No mobile information, including SMS opt-in data and SMS consent will ever be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data will not be shared with third parties or affiliates, even with the consumer's consent to share other personal information.
Information Sharing and Disclosure
EXPRESS does not sell or rent personal information to third parties or affiliates for marketing or promotional purposes.
We may disclose personal information to trusted service providers that perform necessary business functions on our behalf, including website hosting, information technology, analytics, customer support, and other operational services. These service providers may use personal information only as necessary to perform services for EXPRESS and are required to appropriately safeguard the information.
We may also disclose information when required by applicable law, regulation, subpoena, court order, or other valid legal process.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates.
SMS opt-in data and SMS consent will not be sold, rented, transferred, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and SMS consent will not be shared with third parties or affiliates, even with the consumer's consent to share other personal information.
Consent to receive SMS messages from EXPRESS applies only to communications from EXPRESS and does not constitute consent for EXPRESS to sell, share, or transfer the consumer's SMS opt-in information or SMS consent to another party.
Service Providers: We may share other personal information with trusted service providers that perform services on our behalf, such as website hosting, technology support, analytics, and customer service. These providers may use the information only as necessary to perform services for EXPRESS and are contractually required to protect the information. Mobile information, SMS opt-in data, and SMS consent are excluded from sharing for marketing or promotional purposes. We will not sell or share any opt-in data.
Legal Requirements: We may disclose information when required by applicable law, regulation, court order, subpoena, or other valid legal process, or when reasonably necessary to protect the rights, property, or safety of EXPRESS, our customers, or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
- Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.
- Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.
Linking to Other Sites
From time to time, EXPRESS website may provide links to other website, not owned or controlled by EXPRESS, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other website. Links to various non-EXPRESS website do not constitute or imply endorsement by EXPRESS of these websites, any products or services described on these sites, or of any other material contained in them.
Security
EXPRESS has adopted and adheres to stringent security standards designed to protect non-public personal information at www.expressfamily.com against accidental or unauthorized access or disclosure. Among the safeguards that EXPRESS has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.
Changes to This Statement
EXPRESS may change this Statement from time to time; when updates are made, the Privacy Policy version date (located at the bottom of this Policy) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.